We want to address the concerns that have been raised by our users about whether recent BIOS updates will impact the warranty of ASUS AM5 motherboards. We would like to reassure our customers that both beta and fully validated BIOS updates for ASUS AM5 motherboards are covered by the original manufacturer’s warranty. We would also like to confirm the following points:
The ASUS AM5 motherboard warranty also covers all AMD EXPO, Intel XMP, and DOCP memory configurations.
All recent BIOS updates follow the latest AMD voltage guidelines for AMD Ryzen™ 7000 series processors.
Furthermore, we would like to reiterate our commitment to supporting the AMD AM5 platform and our customers. For any further inquiries about your ASUS AM5 motherboard, please contact our customer service for support. Thank you for choosing ASUS.
xsdianeht 发表于 2023-5-16 15:17
先试探底线,然后再滑跪
Pioneer丶 发表于 2023-5-16 15:19
还是gn冲的动
BFG9K 发表于 2023-5-16 15:24
这波GN拷打ASUS本坛还有两个活宝觉得GN不客观不公正呢
一个造谣NV给ASUS洗地
nApoleon 发表于 2023-5-16 15:40
我想问下哦,ASUS什么时候出现的说开启XMP/EXPO会影响质保的?
nm68gus 发表于 2023-5-16 15:43
好像是更新最新的beta bios后 开启XMP/EXPO后自动跳出来的条款
nApoleon 发表于 2023-5-16 15:40
我想问下哦,ASUS什么时候出现的说开启XMP/EXPO会影响质保的?
BFG9K 发表于 2023-5-16 15:54
新bios里弹窗里有
nApoleon 发表于 2023-5-16 15:54
看看是14楼么?
BFG9K 发表于 2023-5-16 15:58
就是这个,虽然warning message里没有直说影响质保,但结合ASUS官方答复用户和GN的一系列甩锅EXPO的做法 ...
ykdo 发表于 2023-5-16 15:45
测试版BIOS的1401和1410已经在网页上至少两周了,没撤换啊。
Please note that this is a beta BIOS version of the motherboard which is still undergoing final testing before its official release. The UEFI, its firmware and all content found on it are provided on an “as is” and “as available” basis. ASUS does not give any warranties, whether express or limited, as to the suitability, compatibility, or usability of the UEFI, its firmware or any of its content. Except as provided in the Product warranty and to the maximum extent permitted by law, ASUS is not responsible for direct, special, incidental or consequential damages resulting from using this beta BIOS."
nApoleon 发表于 2023-5-16 15:59
你先别虽然但是...咱们展开说一件事情好歹得有依据...我反正没看到有关开EXPO就会丢质保的说法... ...
After speaking with ASUS, it was brought to my attention that this technically isn't warrantied with AMD due to the use of EXPO. Which was news to me. The board is though through ASUS. I have always thought of EXPO/XMP as "verified/approved" settings for memory, and not so much an overclock. Especially since the QVL reflects that. This is not the case, and in fact the rated settings also vary by CPU, so just because the QVL says 6000/30-38-38-96, does not mean that it should work across CPUs. With this in mind, as I state above, I purposely went back to a BIOS version which POSTed with EXPO which was not an approved version for X3D series CPUs and chalked this up to BIOS instability rather than a potential intention by the BIOS engineers. So for people on a similar build, I'd say just make sure to update your BIOS and forgo EXPO for the time being until we know things are stable and working as intended. The cause here is still speculative, however may be a good safety measure to take.
……standard are not guaranteed because……
nApoleon 发表于 2023-5-16 16:04
楼上2位的属于一面之词啊,那实际上烧毁的有被拒保的案例么?
Narumi 发表于 2023-5-16 16:04
麻烦看清楚了
nApoleon 发表于 2023-5-16 16:09
我看清楚了啊,这确实是有可能的事情,但类似的CPU啊主板啊内存啊,这样的声明很常见的,比如Intel的:
Narumi 发表于 2023-5-16 16:11
我编辑完了忘了发出去了,刚刚发完,你看我是站在什么立场上的
Pioneer丶 发表于 2023-5-16 15:36
这个线没插好视频一出 就没看到几例了。不如说接口防呆没设计好
就算退几步说GN真的不公正 那这次出头保 ...
nApoleon 发表于 2023-5-16 16:09
我看清楚了啊,这确实是有可能的事情,但类似的CPU啊主板啊内存啊,这样的声明很常见的,比如Intel的:
BFG9K 发表于 2023-5-16 15:24
这波GN拷打ASUS本坛还有两个活宝觉得GN不客观不公正呢
一个造谣NV给ASUS洗地
jxljk 发表于 2023-5-16 16:26
造谣NV给华硕洗地 那帖子里 我提华硕一句了吗 反倒是有些GN NV的 精神股东 不容许一点反对和质疑的 ...
BFG9K 发表于 2023-5-16 16:28
可是那帖子里就是你在造谣nv不给用户质保,造谣gn没有拷打nv啊,怎么被别人说出来你就扣别人是GN和NV的股 ...
BFG9K 发表于 2023-5-16 16:14
那你要问asus为啥要专门发公告澄清expo他们开了也给保了,如果像你说的这样那asus何必这样多此一举?
说 ...
jxljk 发表于 2023-5-16 16:30
恶人先告状? 贴吧那些烧接口人玩家 找谁告状? 上个帖子已经说的很明白了 我就是要点草NV ...
T.JOHN 发表于 2023-5-16 16:32
你没搞清楚欧美玩家哪里爆炸了,是因为beta bios不保,不是expo不保。你要解决问题就只能刷beta bios更新 ...
nApoleon 发表于 2023-5-16 16:09
我看清楚了啊,这确实是有可能的事情,但类似的CPU啊主板啊内存啊,这样的声明很常见的,比如Intel的:
BFG9K 发表于 2023-5-16 16:36
你搞错了,expo不保是发生在beta bios不保之前哦
https://www.reddit.com/r/Amd/comments/12tlk7s ...
T.JOHN 发表于 2023-5-16 16:41
这个是个例,理论上不给你保修也行得通,真打官司用户难赢,虽然没企业这么操作,损失和收益不成正比。
...
T.JOHN 发表于 2023-5-16 15:43
90年代的时候国内新闻工作者有个称号,叫做无冕之王,意思即便长者也会忌惮三分,以免搞出什么大新闻,说白 ...
BFG9K 发表于 2023-5-16 15:20
不滑跪不行了,北美microcenter因为这个事ASUS主板现在开箱后退货数量暴涨
亦真亦假 发表于 2023-5-16 16:52
我记得intel开始XMP也是不给保修的?
BFG9K 发表于 2023-5-16 16:46
时间线是这样的
1. 华硕X670烧了78X3D
kingw12 发表于 2023-5-16 16:55
楼下回复说这些主板outel的居多,amd的X系列没几块
T.JOHN 发表于 2023-5-16 16:56
你没理解EXPO那个免责声明和Beta BIOS不保声明的力度大大不同
expo它只是给你个弹窗,告知用户这个操作 ...
dirbackif01 发表于 2023-5-16 17:02
不弹窗嘛说板厂没尽提醒义务开xmp/expo会导致CPU不保修,弹窗给你们嘛又说板厂甩锅
板厂从来都没说超频会 ...
dirbackif01 发表于 2023-5-16 17:02
不弹窗嘛说板厂没尽提醒义务开xmp/expo会导致CPU不保修,弹窗给你们嘛又说板厂甩锅
板厂从来都没说超频会 ...
After speaking with ASUS, it was brought to my attention that this technically isn't warrantied with AMD due to the use of EXPO.
BFG9K 发表于 2023-5-16 17:07
ASUS要是没有一直甩锅EXPO那他弹窗确实不是什么事
问题是ASUS一开始就是在甩锅EXPO好吧?直到今天发这个 ...
dirbackif01 发表于 2023-5-16 17:15
他家炸了U到底谁的锅amd说了算,轮不到他甩
一码归一码,就他弹窗这个事情有问题吗? ...
dirbackif01 发表于 2023-5-16 17:15
他家炸了U到底谁的锅amd说了算,轮不到他甩
一码归一码,就他弹窗这个事情有问题吗? ...
BFG9K 发表于 2023-5-16 15:24
这波GN拷打ASUS本坛还有两个活宝觉得GN不客观不公正呢
一个造谣NV给ASUS洗地
猪头小队长 发表于 2023-5-16 17:25
这图下面那位洗地的朋友当时还和我吵了两句,反正就一口咬定打人硕无责,责任都在AMD
不知道这次他会不会 ...
kljhfg 发表于 2023-5-16 17:35
个人感觉就是处理器厂家不行了技术上不来,出厂即灰烬,厂家自己都超冒烟了,所以用户在超一下处理器就坏了 ...
Stanleyey 发表于 2023-5-16 17:39
确实,看正式版的更新内容:
ROG STRIX X670E-E GAMING WIFI BIOS 1416
BFG9K 发表于 2023-5-16 17:41
今天的BIOS已经把弹窗给移除了?这反应也太快了
T.JOHN 发表于 2023-5-16 15:43
90年代的时候国内新闻工作者有个称号,叫做无冕之王,意思即便长者也会忌惮三分,以免搞出什么大新闻,说白 ...
lic. 发表于 2023-5-16 19:16
抛开这个什么主板的事情不谈,单说这代网络暴民真的是毁天灭地,着实让人见识了言论自由罪恶的一面 ...
瑟瑟发抖的菜鸡 发表于 2023-5-16 18:59
IT之家 5 月 16 日消息,华硕主板保修政策有了大改变,从现在起,使用测试版 BIOS 和内存超频配置不会影响 ...
dinla 发表于 2023-5-16 17:57
有这种百万级UP替消费者说话是好事 国内也受益了
可怜的国内UP忙着恰饭呢 不敢惹大厂 另一方面反映了 ...
nApoleon 发表于 2023-5-16 16:04
楼上2位的属于一面之词啊,那实际上烧毁的有被拒保的案例么?
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