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发表于 2023-5-9 02:39
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本帖最后由 ljy1414 于 2023-5-9 02:45 编辑
We understand your frustration with this issue, what we can let you know is that we are aware of the situation and a solution is being considered but we can't promise any outcome. We recommend keeping the drivers up to date.
For the moment there is a workaround, if you are using an Intel® CPU with Integrated Graphics and your motherboard has a native HDMI port, connect the HDMI cable to the HDMI port on the motherboard instead of the one on the Arc GPU. Doing this will result on the Arc GPU handling the rendering of the game or other tasks you use you Arc GPU for, but the display output will be handled by the Integrated Graphics.
In case you have further questions related to this issue we recommend posting a new question, in case the owner of this thread does not answer, it will no longer be monitored.
Best regards,
Andres P.
Intel Customer Support Technician
我们理解你对这个问题的沮丧，我们可以让你知道的是，我们知道这个情况，并且正在考虑一个解决方案，但我们不能承诺任何结果。我们建议保持驱动程序的更新。
目前有一个解决方法，如果您使用的是带有集成显卡的Intel® CPU，并且您的主板有一个原生的HDMI端口，将HDMI线连接到主板上的HDMI端口，而不是Arc GPU上的端口。这样做将导致Arc GPU处理游戏的渲染或其他你使用Arc GPU的任务，但显示输出将由集成图形处理。
如果你对这个问题有进一步的疑问，我们建议你发表一个新的问题，如果这个主题的主人没有回答，它将不再被监视。
最好的问候
Andres P.
英特尔客户支持技术员
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楼主: ljy1414
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发表于 2023-5-6 12:49
